BRUNCH
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Terms and Conditions for Brunch Catering Services

Welcome to Brunch Catering! These Terms and Conditions ('Terms') govern your use of our website and the catering services we offer ('Services'). By placing an order with www.brunch-catering.com, you agree to be bound by these Terms. Please read them carefully before using our website or Services.

Placing an Order

  • To place an order, you can browse our menus on our website, contact us by phone, or email us.
  • You must be at least 18 years old to place an order.
  • We require a minimum order value of 50 KWD.
  • We require a minimum 1 business days' notice for all orders.
  • You will be required to provide us with your name, contact information, delivery address, and billing information.
  • We may require additional information depending on the nature of your order.
  • The confirmation of any order is subject to the receipt of full payment. Once the payment is successfully processed, our representative will reach out to you to confirm the order details and proceed with the next steps.

Prices and Payment

  • All prices listed on our website are in KWD and are subject to change without prior notice.
  • We accept payment by K-Net & VISA.
  • Payment is due in full at the time of order placement.
  • We may require an advance payment for larger orders.

Order Confirmation and Changes

  • You will receive an order confirmation email once your order is booked.
  • We will do our best to accommodate any changes to your order, but changes may not be possible if we are already close to the delivery time.
  • Any changes to your order must be made by contacting us at 50602276 or info@brunchkw.com at least 7 business days before your event.

Cancellations and Refunds

  • Cancellations made more than 15 business days before your event will receive a full refund.
  • Cancellations made within 7 to 14 business days of your event will be subject to a 25% cancellation fee.
  • Cancellations made within 7 business days of your event are non-refundable.
  • We reserve the right to cancel your order at any time due to unforeseen circumstances. In such cases, we will offer you a full refund.

Delivery

  • We deliver to locations within Kuwait Governorate with Additional Fee Applicable.
  • Delivery fees will be applied based on your location and order size.
  • We will deliver your order at the agreed-upon time. However, we cannot be held responsible for delays caused by unforeseen circumstances beyond our control.
  • Catering Clearance: Clearance occurs two hours post-setup; additional time requires prior consultation with catering staff.
  • Next-Day Clearance: Requests for next-day clearance come with a 10 KD fee.
  • Customer Responsibility: Customers are accountable for all catering items. They must cover costs for any missing or damaged items.
  • Tool Evaluation: Missing tools upon return will be evaluated, and customers are responsible for reimbursement costs.

Menu Availability

We strive to offer all items listed on our website. However, we reserve the right to substitute ingredients in case of unavailability due to seasonal variations or other reasons. We will always notify you of any substitutions before finalizing your order.

Disclaimer

  • We take all reasonable precautions to ensure the safety and quality of our food. However, we cannot guarantee that our food will not cause allergic reactions. It is your responsibility to inform us of any allergies or dietary restrictions of your guests.
  • We are not liable for any damages resulting from the consumption of our food.

Limitation of Liability

Our liability to you for any loss or damage arising from these Terms or your use of our Services will not exceed the total amount paid by you for your order.

Governing Law and Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of Kuwait. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Kuwait.

Entire Agreement

These Terms constitute the entire agreement between you and Brunch Catering regarding your use of our website and Services.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Amendments

We reserve the right to amend these Terms at any time without prior notice. We will post any changes on our website.

Contact Us

If you have any questions about these Terms, please contact us at 50602276 or info@brunchkw.com. Thank you for choosing Brunch Catering! We look forward to serving you.